INDY HARPAS SARI; LAISA LIZA. THE EFFECT OF SERVICE QUALITY, TRUST AND SATISFACTION ON CUSTOMER LOYALTY CARGO SERVICES AT JUWATA TARAKAN AIRPORT. JURNAL KREASI RAKYAT, Banda Aceh, v. 1, n. 2, p. 149–159, 2023. DOI: 10.64617/kreyat.v1i2.149-159. Disponível em: https://jurnal.kreyatcenter.com/jkr/article/view/30. Acesso em: 15 nov. 2026.